Kenya Customs Virtual Reality Assisted Training Program in the ESA Region

5th January 2025, Nairobi, Kenya.

The WCO ESA ROCB had the pleasure of hosting Kenya Customs (Kenya Revenue Authority) for an immersive Virtual Reality-Assisted Training (VRT) program. Customs officers explored the VR kiosk, which provides a 3D interactive experience, enhancing their skills in Customs operations and revenue mobilization compliance.

As part of the training, officers engaged with the Maritime Cargo Clearance module, gaining hands-on experience in cargo inspection and clearance processes. The program also covered the World Customs Organization (WCO)’s roles at national, regional, and global levels.

The VRT system, developed in collaboration with WCO Headquarters (Brussels), RTC Korea, Korea Customs Service, CCF-Korea, and HO Entertainment, is designed to support Customs officials in Maritime and Air Cargo Clearance. The training incorporates WCO Risk Management Compendium indicators, ensuring realistic inspection scenarios that enhance officers’ decision-making skills.

This initiative reflects the WCO’s commitment to leveraging technology for more effective and efficient Customs operations.

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